Mallika JagadMarketing & New Business Development
The simplest of people come up with the most extraordinary acts of courage. Rising up to the horrendous situation of the Mumbai attacks in 2008 we saw bravery in the employees of Taj Palace Hotel and among them was Mallika Jagad. At such times of mortal danger, she showed exemplary levels of professionalism and ethics. This in turn become a matter of study at Harvard. Her bravery that night saved the lives of many and for her selfless bravery she received the National Bravery Award.
At 24, she experienced a situation that was beyond common contemplation back then. Mallika was in charge of a banquet at Taj Mumbai on 26th November 2008, when gunshots were heard which sounded oddly similar to fireworks. Ms. Jagad was quick to act accordingly, as she switched off the lights and encouraged everyone to stay quiet and calm. This brave young lady with the help of other staff made sure that all the guests were safe and well hydrated. She split husbands and wives to reduce the risks to families and took them to safety. Later when external help arrived, Ms.Jagad made sure everyone was taken to safety without stopping for a moment to think of saving her own skin.